Who are we?

This website is operated by Vebro Polymers UK Ltd. We are committed to protecting and preserving the privacy of all visitors using and / or interacting with www.vebropolymers.com

This policy sets out how we process any personal data we collect from you or that you provide to us through our website.

We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations.

What kind of information do we collect?

We may collect, store and use the following kinds of personal information about individuals who visit our website.

Information you supply to us

There are a number of contact forms and newsletter sign up forms on our website. These request the information we need to be able to answer your enquiry in an effective and helpful manner, or to be able to add your details to our newsletter mailing list.

Information our website automatically collects about you

With regard to each of your visits to our website we may automatically collect information including the following:

• Technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
• Information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.

How we may use the information we collect

Information you supply to us

We will use this information…

• To provide you with information and/or services that you request from us.
• To provide you with news and updates from Vebro HQ.

Information our website automatically collects about you

We will use this information…

• To administer our site including troubleshooting and statistical purposes.
• To improve our site to ensure that content is presented in the most effective manner for you and for your computer.
• For security and debugging as part of our efforts to keep our site safe and secure.

This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data.

Disclosure of your information

Any information you provide to us will be emailed directly.

We do not rent, sell or share personal information about you with other people or non-affiliated companies.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Third Party Suppliers

We use a trusted third party website and hosting provider (WordPress) to facilitate the running and management of this website. WordPress meet high data protection and security standards and are bound by contract to keep any information they process on our behalf confidential. Any data that may be collected through this website that WordPress process, is kept secure and only processed in the manner we instruct them to. WordPress cannot access, provide, rectify or delete any data that they store on our behalf without permission.

When you sign up to our Newsletter, your information is stored with MailChimp, our trusted third-party email service that facilitates marketing communications with our customers and contacts. As a company that takes data security and privacy very seriously, Mailchimp recognises that their information security practices are critical. You can read more about their privacy policy here.

Third party links

Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your rights: Access to your personal data

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to Vebro Polymers UK Ltd. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to hello@vebropolymers.com