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Vebro Polymers Appoints New Customer Services Manager to Spearhead the Customer Experience in Southeast Asia
Vebro Group Appoints Usha Devi as Customer Services Manager in Asia

Vebro Polymers is absolutely delighted to welcome Usha Devi to the global Vebro family.

Usha has been appointed Customer Services & Logistics Manager and will be stationed at the company’s newly opened manufacturing facility in Kuala Lumpur, Malaysia.

Usha has joined the team as part of Vebro’s broader commitment to deliver first-rate customer service and spearhead customer relations for the newly formed Asian business.

Usha will be responsible for receiving, processing, and planning logistics for all orders received from customers located across domestic Malaysia and neighbouring export markets as well as handling incoming customer enquiries and queries as well as all associated paperwork and documentation.

Usha has built up a wealth of experience in the field, having spent close to 15 years working in both customer service & logistics roles.

“Vebro’s overarching strategy places a huge emphasis on our engagement and touchpoints with customers, and we firmly believe the new business will be well placed to service and supply flooring applicators across the region, with Usha being at the heart of that!”

Renee Paul
Managing Director, Vebro Polymers (Asia)

Following her appointment, Usha Devi commented: “I’m absolutely delighted to be joining the team at Vebro as we look to set the standard of service for polymer applicators seeking the supply of resin-based flooring systems.

“I’m fully committed to making sure every customer has the best possible experience when dealing with Vebro Polymers and I’m confident that we will make great progress in the coming weeks and months.”

Managing Director for the Asia business, Renee Paul, added: “It is fantastic to welcome Usha as our new Customer Services Manager, who brings a wealth of experience to Vebro.

“Vebro’s overarching strategy places a huge emphasis on our engagement and touchpoints with customers, and we firmly believe the new business will be well placed to service and supply flooring applicators across the region, with Usha being at the heart of that!”

Vebro Polymers manufactures a wide range of polymer flooring, coating and screed systems to the specialist flooring market. To learn more about the company’s product offering visit www.vebropolymers.com

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